Hi99 Responsible Gaming — Build Safe & Healthy Gaming Habits

Responsible gaming means approaching gaming with a mindset where you consciously manage your time, money, and emotions. At hi99, we believe gaming is a form of entertainment — just like watching a movie or eating out. It should have a set budget, and the enjoyment should stay within that budget.

Responsible gaming doesn't mean you can't play. It means you play with awareness — knowing how much time you're spending, how much money you're using, and whether it's keeping your life in balance.

Hi99 provides a suite of responsible gaming tools to help you stay within healthy limits. Using them is entirely your choice — but we strongly recommend every user set them up at least once.

Based on what we've learned from players who have enjoyed gaming on hi99 in a healthy way over the long term, we recommend building the following habits:

• Set a budget first: Set a monthly gaming budget in advance and treat it as an entertainment expense — with no expectation of getting it back.
• Set a time limit: Set a daily time limit for how long you play. Use a clock or your phone's timer.
• Play after other tasks: Finish your work, family, or study responsibilities first — then treat gaming as your reward.
• Don't bet on impulse: Avoid gaming when you're angry, sad, or frustrated. Decisions made in those states rarely end well.
• Don't play with borrowed money: Never spend borrowed money or funds set aside for emergencies on gaming.
• Take regular breaks: Take at least a 10–15 minute break every hour. Get up, stretch, and drink some water.
• Accept your losses: Losing is a normal part of gaming. Being able to stop after a loss is the mark of a responsible player.

Gaming addiction doesn't develop overnight — it builds gradually. If you notice any of the following signs in yourself or someone you know, it's time to take action:

On the hi99 platform, you can set the following limits yourself. Once a limit is set, any change takes at least 24 hours to take effect — this helps prevent impulsive overspending.

If you feel you need an extended break, self-exclusion is the most effective option. It's easy to do on hi99:

Hi99 strictly prohibits account registration and gaming for anyone under 18. Age is verified during the KYC process using a national ID or passport.

However, if there are children or teenagers in your home, you should take extra precautions:

• Keep a strong password on your device and use the PIN lock on the hi99 app.
• Always log out when you're done gaming — avoid saving your password in the browser.
• Talk openly with your family members about the risks of online gaming.
• Install parental control software on your devices.
• If you suspect a minor is using hi99, contact our support team immediately.

Overcoming gaming addiction or mental health issues is hard — but you don't have to do it alone. hi99 is always here for you, and we encourage you to seek professional support.

If you feel you're losing control of your gaming, take the following steps:

• hi99 Live Chat: Reach out to our support team at any time. They'll listen without judgment and point you in the right direction.
• Family & Friends: Talk to someone you trust. Keeping problems to yourself only makes them worse.
• Mental Health Specialist: Mental health support is more accessible than ever in Bangladesh. Reach out to a nearby hospital or clinic.
• Keep a journal: Keep track of how long you play each day and how much you spend. It's a simple way to stay accountable.